By U.Zee
ISLAMABAD: Following the special directions of Islamabad Capital City Police Officer (ICCPO) Dr Akbar Nasir Khan, the Islamabad Capital Police has established a Central Complaint Cell for registering and addressing citizens’ complaints.
The new procedure also applies to the inclusion of complaints and applications related to citizens’ complaints and cases. The central complaints cell will record all complaints and applications to ensure prompt action.
Requests at any level, office, or 1715 will be centrally recorded for timely and efficient handling. Legal action will be taken on requests with the same address at different offices. This initiative aims to enhance efficiency by consolidating all complaints and requests centrally and to prevent wastage of police time due to unnecessary requests and complaints.
Citizens are urged to report any suspicious individuals or emergencies to their respective police stations, emergency helpline “Pucar-15,” or at “ICT-15” app.
