BEIJING: Experts and policymakers discuss Xiaoguan sub-district’s new development pathways for the 15th Five-Year Plan period in Beijing. [Photo provided to chinadaily.com.cn]
A Beijing community provides a clear example of how China advances people-centered governance and modernizes grassroots administration to support high-quality urban development.
On Wednesday, Beijing’s Xiaoguan sub-district in Chaoyang district held an annual ceremony, a themed event that vividly demonstrated China’s commitment to people-centered governance and the modernization of grassroots administration.
At the heart of Xiaoguan’s success lies its “Swift Response to Public Complaints” mechanism, a cornerstone of its people-centered governance. As a key channel connecting the governmental departments with residents, the system has streamlined problem-solving processes to address urgent needs efficiently.
According to local officials, in 2025 alone, Xiaoguan Street resolved over 6,700 public appeals, ranging from daily livelihood issues to community facility improvements, significantly boosting residents’ sense of happiness and fulfillment.
During the event, local residents, community workers, new employment group representatives and students shared personal stories, illustrating how grassroots governance has transformed their lives.
Wu Haibo, a deliveryman who has worked in Xiaoguan sub-district for 18 years, said the community’s care facilities and support from local residents make his work more comfortable.
“Xiaoguan makes me feel at home,” he said, adding that he hopes to contribute more to the neighborhood.
At the event, Xiaoguan local government released its development vision themed “Xiaoguan Blueprint: The Future Is Here,” outlining priorities such as urban renewal, smart governance, improved business services and expanded elderly care networks. Experts and policymakers discussed new development pathways for the 15th Five-Year Plan period, stressing the importance of systematic planning, digital governance tools and inclusive public services. –The Daily Mail-China Daily news exchange item
