Care manager helps improve elderly care

BEIJING: Chang Hao, a care manager or “nursing housekeeper” in Beijing, gets up at 5 a.m. and immediately starts his working day, which begins with an early meeting with a client.
About 20 km from where Chang lives, 92-year-old Mu Kunlai is waiting at home. Chang will accompany Mu to a pre-surgery checkup at the hospital in preparation for eye surgery the next day.
It is an important day for Mu, but also typical of the work performed by Chang in his role as care manager.
Mu has lived alone for nearly 20 years and normally has a caregiver to look after him. However, with his caregiver away for family reasons, Mu has been struggling, particularly with several hospital visits ahead of his operation.
“I didn’t know what to do, but the community staff helped me contact this care manager, which solved my urgent needs,” said Mu.
As part of his role, Chang also assessed Mu’s medication condition and found him a nursing aide who was able to help with his diet and daily needs and provide physical rehabilitation.
This is the eighth year that Chang has been providing services for the elderly. As a “nursing housekeeper” with a pilot home-based elderly care service program to be launched in Beijing, he has become a link between older people and elderly care businesses.
The job of care managers involves a wide range of responsibilities, including booking transport, helping clients with registration and queueing, and assisting them in undergoing checkups, as well as generally providing companionship.
Official data shows that by the end of 2021, China had 267 million people aged 60 and above, or 18.9 percent of the total population, while those aged 65 and above accounted for over 14 percent of the population. –Agencies