Staff Report
ISLAMABAD: The Inter Boards Coordination Commission (IBCC) on Monday held an IBCC Public Forum (Khuli Kachehri) at its H-9 Islamabad Office, reinforcing its commitment to transparency, accountability, and public facilitation under the theme “Your Voice, Your Issues, Directly to the Authorities!”
The forum was chaired by Dr Ghulam Ali Mallah, Executive Director IBCC, and attended by Director Generals, Directors, and Deputy Directors. It was also simultaneously broadcast live on Facebook to ensure nationwide participation.
The open forum provided a direct, inclusive platform for students, parents, and stakeholders to raise queries, lodge grievances, and share suggestions regarding IBCC services.
The participants from IBCC regional offices across Pakistan also joined the session, ensuring broad geographic representation. All questions and issues were addressed on the spot by the Executive Director and senior management, reflecting the facilitative and solution-oriented approach of IBCC to public service delivery.
Addressing the audience, Dr Ghulam Ali Mallah outlined IBCC’s statutory mandate under the IBCC Act, 2023, and shared a brief overview of the Commission’s reform trajectory.
He highlighted IBCC’s role as Pakistan’s apex coordinating and regulatory body for examinations, certification, and equivalence, emphasizing ongoing reforms in assessment quality, governance, digitalization, and international recognition of qualifications.
He underscored major initiatives, including the implementation of the Model Assessment Framework (MAF) nationwide, comprehensive capacity development of examination professionals, and the rollout of a One-Window Digital Verification, Attestation, and Equivalence System to enhance transparency, efficiency, and trust.
The Executive Director further briefed participants on IBCC’s regulatory oversight of the foreign qualification-awarding bodies (QABs), technology-enabled examination reforms, student-focused national initiatives, and efforts to align Pakistan’s qualifications with international frameworks to support global mobility and employability.
He invited candid feedback from the public, assuring that constructive criticism would be used to further streamline systems, revamp business processes, and improve service standards. The forum witnessed active engagement, with applicants appreciating the open access to senior leadership, the responsive handling of issues, and the professional yet congenial environment available to the candidates across all IBCC offices. Several participants offered practical suggestions to enhance public facilitation, which were acknowledged and welcomed by the IBCC leadership.
The event marked a significant step in institutionalizing public engagement within IBCC’s governance framework, reaffirming the Commission’s resolve to place citizens at the center of its reform agenda. IBCC demonstrated its evolving role as a regulator, facilitator, and reform catalyst, committed to building a credible, equitable, and responsive examination system for Pakistan, by directly listening to stakeholders and responding in real-time.
