By Uzma Zafar
ISLAMABAD: Following the special directives of Inspector General of Police (IGP) Islamabad, Syed Ali Nasir Rizvi, the Islamabad Police Online Women Police Station is actively working around the clock to protect women.
In this regard, legal action is being taken without discrimination against sexual harassment, violence, and discriminatory treatment towards women. The Online Women Police Station ensures prompt response to complaints of domestic violence and physical or mental harassment.
This station operates 24/7 for the protection of women. So far, 2,700 complaints have been registered through this station, out of which 2,600 have been resolved, and legal proceedings are ongoing for 33 complaints.
Out of the 2,700 complaints received at the online station, 2,570 women expressed complete satisfaction with the services. Calls received from male citizens on this station are automatically redirected to the Pucar-15 helpline through an automated system.
Meanwhile, other calls are addressed by guiding women and registering their complaints. Once a complaint is registered, it is transferred to the concerned zonal SP, SHO, and the Women police station, while the complainant is also informed via SMS.
If the complainant is not satisfied with the legal action taken, the case is forwarded to the IGP Complaint Cell-1715 for further legal proceedings.
Moreover, women can report any kind of harassment at any time by calling the dedicated helpline 1815.
