ISLAMABAD: To measure the performance and quality of Cellular Mobile Operators’ (CMOs) services being provided to customers, the Pakistan Telecommunication Authority (PTA) carried out an Independent Quality of Service (QoS) Survey in 17 cities of Khyber Pakhtunkhwa, Punjab, Sindh Balochistan and three cities of Azad Jammu & Kashmir (AJK).
Survey routes were selected to cover main roads, service roads, and key sectors/colonies, totalling 14,000 kilometres in 79 days to cover the maximum area said a news release. Mobile handsets, set to technology auto-detect and 3G locked modes, were employed for Voice Calls, SMS, and Mobile Broadband/Data sessions, especially in AJ&K cities.
The survey included 0.25 million tests for Data, 45,000 for Voice & SMS, and 0.13 million tests in Ookla, utilizing automated QoS Monitoring & Benchmarking Tools to ascertain compliance with NGMS licenses as well as Cellular Mobile Network Quality of Service (QoS) Regulations 2021. –Agencies
