Staff Report
ISLAMABAD: The Islamabad Excise and Taxation Department has expanded its digital and public outreach services to make vehicle-related work easier for citizens.
People can now complete several services online through the department’s website and the Pak App, while a 2-day weekend mobile service will operate from 4:00 pm to 7:00 pm at F-9 Park on Saturdays and Kachnar Park on Sundays, said the spokesman of Excise department here on Friday. The department is also continuing its doorstep service through a dedicated helpline.
The department said the new measures are aimed at reducing visits to government offices by allowing citizens to complete applications and payments from their homes.
Through the Online Services section at www.islamabadexcise.gov.pk, citizens can apply for Transfer of Ownership, generate a Vehicle Physical Inspection ID, check transfer fees, view challan details, and access other Excise services online.
People can also use the Pak App on their mobile phones to access a range of services. The app allows vehicle owners to pay Road Tax and Token Tax online without visiting an Excise office. Government fees for Transfer of Ownership and New Vehicle Registration can also be paid through the app.
To improve access to services, the department has introduced a weekend mobile service.
Excise teams will be available at F-9 Park every Saturday and Kachnar Park every Sunday from 4:00 pm to 7:00 pm. Citizens will be able to complete vehicle registration, transfer of ownership, post-transfer processing, and other related services at these locations.
The department’s Doorstep Service will also continue. Citizens who wish to receive services at home can book an appointment by calling the helpline 051-111-383-383.
An Excise team will visit the applicant’s home at the scheduled time to provide services, including vehicle registration, transfer of ownership, and other related procedures.
Director Excise Bilal Azam said the department is committed to improving public services through online platforms, mobile service units, and doorstep facilities.
He said these initiatives are designed to save citizens’ time, reduce the number of visits to government offices, and make official services easier to access across Islamabad. The department will continue using digital solutions to improve service delivery and provide timely assistance to the public.
